ORDER PREPARATION
Pieces are begin to be created for your order, when the payment is confirmed.

Note all our pieces are handcrafted and we need 2 weeks for production and shipping. Due to the manual process, we appreciate the understanding in case of any delays.

Orders are shipped from Spain. Once the order is placed, you will receive an email with the tracking of your order.

Make sure all the data submitted is correct when placing an order; We are not responsible for incorrect / incomplete information, such as name, shipping or billing addresses, postal code, telephone number.

COST OF SHIPPING
We ship worldwide, shipping costs are calculated at checkout and depend on your location.
Shipping cost is free for orders over 200€ in Spain and over 300€ for the rest of the world.

If you have any questions, please feel free to contact us at info@gioia.ai